'C:\Program Files (x86)\Citrix\ICA Client\wfica32.exe' 'C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe' Half the screen is black, or mouse clicks don't hit their target, or screen is slightly blurred. More detail at the Blackbaud Knowledgebase. This requires a user with Supervisor permissions within RE (Database View) to go to Admin \ Users, select the user in question, select Windows Authentication, search with no filter, and scroll for the user to select him. Raiser's Edge logon dialog (old style) prompts for credentials with the user's login name or 'Supervisor' pre-filled. For Citrix Workspace installation and update issues, see my Citrix Workspace article. These are the common problems we've encountered for the Database View (Raiser's Edge 7 desktop client running in Citrix) and their solutions.
